Exchanges and returns

Exchanges

You can exchange purchased trousers within 30 days

For Italy

We offer free exchanges for purchases over €100. For orders below this amount, and/or if you wish to make further exchanges, there is a supplement of €7 to cover shipping costs. The procedure involves the delivery of the new trousers and, at the same time, the collection of the item(s) to be returned.

Here's what to do.

  1. Place the trousers to be exchanged in the packaging in which you received them, in the same condition as they were delivered, unworn, and with their original tags;
  1. Send a request via email to shop@lirecento.it, indicating:
  • the order number and the trousers you wish to exchange;
  • the reason for the exchange (optional), to help us improve our products and services;
  • the model, color, size, length of the ones you wish to receive;
  • the address where you want the exchange to take place;
  1. You will then receive a confirmation email from us, and our courier will deliver the new trousers, simultaneously collecting the items to be returned, in a single step.

You do not need to write the sender's and/or recipient's address on the package; our courier will handle everything.

For Europe

International exchanges cost €10, regardless of the order amount. For international exchanges, the delivery of the new trousers and the simultaneous collection of the item(s) to be returned are not provided: collection and delivery are carried out in two separate and subsequent phases.

Here's what to do.

  1. Place the trousers to be exchanged in the packaging in which you received them, in the same condition as they were delivered, unworn, and with their original tags;
  1. Send a request via email to shop@lirecento.it, indicating:
  • the order number and the trousers you wish to exchange;
  • the reason for the exchange (optional), to help us improve our products and services;
  • the model, color, size, length of the ones you wish to receive;
  • the address where you want the exchange to take place;
  1. You will then receive a confirmation email from us, and our courier will collect the items to be returned within 72 hours;
  2. Once we have received the goods, we will perform a routine quality check, after which we will proceed with the shipment of the new trousers.

You do not need to write the sender's and/or recipient's address on the package; our courier will handle everything.

Returns

You can return purchased trousers within 30 days

For Italy and Europe

We offer free returns for purchases over €100. For orders below this amount, there is a supplement of €7 to cover shipping costs. International returns cost €10, regardless of the order amount. The procedure involves collecting the items to be returned from the address specified in the order.

Here's what to do.

  1. Place the trousers to be returned in the packaging in which you received them, in the same condition as they were delivered, unworn, and with their original tags;
  1. Send a request via email to shop@lirecento.it, indicating:
  • the order number and the trousers you wish to return;
  • the reason for the return (optional), to help us improve our products and services;
  • the address where you want the collection to take place.
  1. You will then receive a confirmation email from us, and our courier will collect the trousers within 72 hours;
  2. Once we have received the goods, we will perform a routine quality check, after which we will proceed with the refund, using the same payment method used for the original purchase.

You do not need to write the sender's and/or recipient's address on the package; our courier will handle everything.