Terms and Conditions
Users who use the Services offered by lirecento declare that they know and accept these General Contract Conditions.
Owner of lirecento and related Services
Panta Rei Srl
Via Agostino Bertani, 14,
20154 Milan (MI)
Italy
CF/P.IVA: IT 09974380967
Chamber of Commerce of Milan
hello@lirecento.it
Via Agostino Bertani, 14,
20154 Milan (MI)
Italy
CF/P.IVA: IT 09974380967
Chamber of Commerce of Milan
hello@lirecento.it
About lirecento
lirecento.it is the official website of Panta Rei Srl, a company that produces trousers in Italy. Through the website, the User can search for information on the brand and purchase products online.
User-provided content
Users are responsible for their own content and that of third parties that they share on lirecento, by uploading it, inserting content or by any other means. Users indemnify the Owner from any liability in relation to the illicit dissemination of third-party content or the use of lirecento, in ways that are contrary to the law.
The Owner does not carry out any type of moderation of the contents published by the User or by third parties, but undertakes to intervene in response to reports from Users or orders given by public authorities in relation to contents deemed offensive or illicit.
Rights on content provided by users
The only rights granted to the Owner in relation to the contents provided by the Users are those necessary for the operation and maintenance of lirecento.
Content provided by third parties
The Owner does not perform any preventive moderation on the contents or links provided by third parties shown on lirecento. The Owner is not responsible for such contents and their accessibility.
Registration
In order to use the Service or part of it, Users must register by providing, in a truthful and complete manner, all the data requested in the relevant registration form and fully accept the Privacy Policy and these General Conditions.
The User is responsible for safeguarding and maintaining confidentiality of his/her access credentials.
Deletion and Closure of User Accounts
Registered Users may deactivate their accounts, request their deletion or stop using the Service at any time, through the lirecento interface or by contacting the Owner directly.
The Owner, in case of violation of these Terms, reserves the right to suspend or close the User's account at any time and without notice.
Purchase procedure
Each order sent constitutes an offer to purchase the products. Orders are subject to availability and discretionary acceptance by the Owner.
The User must select the products and check out, after having carefully checked and possibly modified the information contained in the order summary. The order is placed by confirming the order and is subject to payment of the price, taxes and shipping and payment costs indicated in the order summary form.
The User must select the products and check out, after having carefully checked and possibly modified the information contained in the order summary. The order is placed by confirming the order and is subject to payment of the price, taxes and shipping and payment costs indicated in the order summary form.
The Order Processing Receipt does not constitute acceptance of the order. The conclusion of the contract occurs when the Order Confirmation is sent by the Owner to the email address provided by the User. The Owner reserves the right not to confirm an order by communicating to the User within 20 days of purchase, to the email address associated with his purchase, the possible unavailability of one or more of the purchased products. In this case, the Owner will refund the price and shipping costs incurred by the User.
Payments
The data used for payment are acquired directly by the selected payment service provider, without being processed in any way by the Owner. Some of these services may also allow the scheduled sending of messages to the User, such as emails containing invoices or notifications regarding the payment.
PayPal PayPal is a payment service provided by PayPal Inc. and the Personal Data processed are specified in the privacy policy of the service .
Stripe Stripe is a payment service provided by Stripe Inc. and the Personal Data processed are specified in the privacy policy of the service .
Apple Pay Apple Pay is a payment service provided by Apple Inc. and the Personal Data processed are specified in the privacy policy of the service .
Android Pay Android Pay is a payment service provided by Google LLC. And the Personal Data processed are specified in the privacy policy of the service .
Google Pay Google Pay is a payment service provided by Google Ireland Limited and the Personal Data processed are specified in the privacy policy of the service .
Scalapay Scalapay is a payment service provided by Scalapay Srl By purchasing through Scalapay, the User receives the order immediately, paying it in three installments, and acknowledges that such installments will be transferred to Incremento SPV Srl, to related parties and their assignees, authorizing the transfer. The Personal Data processed are specified in the privacy policy of the service .
Satispay Satispay is a payment service provided by Satispay Europe SA and the Personal Data processed are specified in the privacy policy of the service .
Electronic invoicing
After making the purchase, the User can request the release of the electronic invoice, by sending a request to the Owner, reporting: order number, name, surname, company name, tax code, VAT number, unique code, address, e-mail, certified e-mail. The User's personal data will be processed by the Owner, in compliance with its Privacy Policy .
Product Availability
Prices, descriptions or availability of the products displayed are subject to change without notice. The photos inserted are indicative and do not constitute a guarantee of the quality of the products.
Execution of the Order
The Order is executed within the terms specified on the summary page and in the Order Confirmation email, subject to the availability of the product ordered.
The Owner cannot be held responsible for damages suffered by the User due to delays in delivery that are not dependent on circumstances foreseeable by the parties at the time of sending the Order Confirmation.
The Owner cannot be held responsible for damages suffered by the User due to delays in delivery that are not dependent on circumstances foreseeable by the parties at the time of sending the Order Confirmation.
Delivery
Deliveries are made during normal business hours to the address indicated by the User and according to the methods specified in the order summary. Upon delivery, the User must verify the contents, specifying any anomalies in the delivery form.
In case of failure to collect within the deadline established by the carrier, the products will be returned to the Owner, who will refund the price of the products but not the shipping cost.
In case of failure to collect within the deadline established by the carrier, the products will be returned to the Owner, who will refund the price of the products but not the shipping cost.
The Owner cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the compilation of the purchase order by the User, for any damage that may occur to the Products after delivery to the carrier, where the latter has been chosen and appointed by the User or for delays in delivery attributable to the latter.
Right of withdrawal
In case of purchase of products or services on lirecento, the User has the right to withdraw from the contract without indicating the reasons, within 14 days. The withdrawal period expires after 14 days from the day on which the User or a third party - other than the carrier and designated by the User - acquires physical possession of the goods. To exercise the right of withdrawal, the User is required to inform the Owner of the decision to withdraw by means of an explicit declaration sent to the contacts indicated.
Example of withdrawal form
Addressed to:
Panta Rei Srl
Via A. Bertani, 14
Via A. Bertani, 14
20154 Milan (MI)
Italy
CF/P.IVA: IT 09974380967
Chamber of Commerce of Milan
hello@lirecento.it
CF/P.IVA: IT 09974380967
Chamber of Commerce of Milan
hello@lirecento.it
I/we hereby give notice that I/we withdraw from my/our contract of sale of the following goods/services:
_____________________________________________ (insert here a description of the goods/services you wish to withdraw from)
_____________________________________________ (insert here a description of the goods/services you wish to withdraw from)
Ordered on: _____________________________________________ (insert date)
Received on: _____________________________________________ (insert date)
Name of consumer(s):_____________________________________________
Address of the consumer(s):_____________________________________________
Date: _____________________________________________
(sign only if this form is notified in paper version)
Effects of withdrawal
If the User withdraws from this contract, all payments made to the Owner will be refunded, including delivery costs (with the exception of additional costs resulting from the possible choice of a type of delivery other than the least expensive type of standard delivery offered) without undue delay and in any case no later than 14 days from the day on which the Owner is informed of the User's decision to withdraw from this contract.
You will not have to bear any costs as a result of the refund, but you will have to bear the shipping costs resulting from the return, as set out below:
-7,00€ for purchases under 100,00€ for Italy. For orders over 100,00€, the return costs will be borne by the Owner;
-10,00€ for Europe, regardless of the order amount.
Such refunds will be made using the same means of payment used by the User for the initial transaction, unless the User has expressly agreed otherwise; in any case, the User will not have to bear any costs as a consequence of such refund. The data used for the refund will be acquired directly by the selected payment service manager, without being processed in any way by the Owner.
If the payment method used by the User for the initial transaction is cash on delivery (cash on delivery), the refund will be completed by bank transfer. The User's personal data and bank details will be processed by the Owner, in compliance with its Privacy Policy .
The refund may be suspended until the goods are received or until the User has demonstrated that he has sent back the goods, whichever is earlier.
The User is requested to return the goods and deliver them to the Owner without undue delay and in any case within 14 days from the day on which he communicated the withdrawal from this contract. The deadline is respected if the User returns the goods before the expiry of the 14-day period. The costs of returning the goods will be borne by the User. The User is only liable for the decrease in value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.
The User is requested to return the goods and deliver them to the Owner without undue delay and in any case within 14 days from the day on which he communicated the withdrawal from this contract. The deadline is respected if the User returns the goods before the expiry of the 14-day period. The costs of returning the goods will be borne by the User. The User is only liable for the decrease in value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.
Limitations on the right of withdrawal on products
Damaged or used products, even if only partially, will not be replaced or refunded. The User must insert a copy of the delivery document received inside the packaging box.
The right of withdrawal does not apply to: goods made to measure or clearly personalized or which, by their nature, are liable to deteriorate rapidly, are sealed and are not suitable for return for hygiene reasons or are connected to health protection and have been opened after delivery.
The right of withdrawal does not apply to: goods made to measure or clearly personalized or which, by their nature, are liable to deteriorate rapidly, are sealed and are not suitable for return for hygiene reasons or are connected to health protection and have been opened after delivery.
Warranty
The consumer User has the right to the guarantee of conformity of the products and services purchased. The guarantee lasts 24 months from the delivery of the goods and the lack of conformity must be communicated to the Owner within 2 months of discovery.
To exercise the right of guarantee, the User must send an email to the Owner indicating the order number and an accurate description of the defect (it is recommended to also attach photographic material).
All elements are essential and will be verified by the Owner before responding to the User.
If the lack of conformity of the product is ascertained, the User has the right to obtain, after returning the defective product to the Owner, its repair or replacement. The User also has the right to request from the Owner an appropriate reduction in the price or the termination of the contract if the repair and replacement are impossible or excessively expensive, the Owner has not repaired or replaced the goods within a reasonable period of time or the replacement or repair previously carried out has caused significant inconvenience to the User.
To exercise the right of guarantee and for further information on the matter, the User is required to contact the Owner.
To exercise the right of guarantee, the User must send an email to the Owner indicating the order number and an accurate description of the defect (it is recommended to also attach photographic material).
All elements are essential and will be verified by the Owner before responding to the User.
If the lack of conformity of the product is ascertained, the User has the right to obtain, after returning the defective product to the Owner, its repair or replacement. The User also has the right to request from the Owner an appropriate reduction in the price or the termination of the contract if the repair and replacement are impossible or excessively expensive, the Owner has not repaired or replaced the goods within a reasonable period of time or the replacement or repair previously carried out has caused significant inconvenience to the User.
To exercise the right of guarantee and for further information on the matter, the User is required to contact the Owner.
The Service is provided on an “as is” basis.
The Service is provided by the Owner “as is”, without any express or implied guarantee for its accuracy or availability.
Service Interruption
The Owner reserves the right to add, remove features or functionality or suspend or interrupt the provision of the Service altogether, either temporarily or permanently. In the event of permanent interruption, the Owner will act as possible to allow Users to withdraw their information hosted by the Owner.
Reselling the Service
Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any portion of lirecento and its Services without the express permission of the Owner, granted directly or through a specific resale program.
Indemnity
The User undertakes to indemnify the Owner (as well as any companies controlled or affiliated by the same, its representatives, directors, agents, licensees, partners and employees), from any obligation or liability, including any legal costs incurred to defend itself in court, which may arise in response to damages caused to other Users or third parties, in relation to the content uploaded online, to the violation of the terms of the law or the terms of these conditions of service.
Unauthorized use
The Service shall be used in accordance with the Terms.
Users may not:
Users may not:
- reverse engineer, decompile, disassemble, modify, or create derivative works based on lirecento or any portion of it;
- circumvent any technology used by lirecento or its licensors to protect content accessible through it;
- copy, store, modify, change, prepare derivative works or alter in any way any of the content provided by lirecento;
- use any robot, spider, site search/retrieval application, or other manual or automatic device, process or means to access, retrieve, scrape, or index any portion of lirecento or any Content;
- rent, license or sublicense lirecento;
- defame, abuse, harass, stalk, threaten or otherwise violate the rights (such as rights of privacy and publicity) of others;
- disseminate or publish any illegal, obscene, illegitimate, defamatory or inappropriate content;
- use lirecento in any other improper manner that violates these Terms.
Privacy Policy
Intellectual Property Rights
All trademarks of the Application, figurative or nominal, and all other signs, trade names, service marks, word marks, illustrations, images, logos that appear concerning lirecento are and remain the exclusive property of the Owner or its licensors and are protected by the laws in force on trademarks and by related international treaties.
Age requirements
Users declare that they are adults according to the legislation applicable to them. Minors may use lirecento only with the assistance of a parent or guardian. Under no circumstances may minors under 13 use lirecento.
Limitations of liability
The Owner, within the limits of applicable law, is liable for damages of a contractual and extra-contractual nature to Users or third parties only when these constitute an immediate and direct consequence, due to willful misconduct or gross negligence, of the activity of lirecento.
The User expressly exonerates and releases the Owner from any liability, to the extent permitted by applicable legislation, in relation to any damages or claims of any type and kind, whether by the User or by third parties, including direct, indirect, punitive, incidental, special damages, damages resulting from lost profits, lost revenues, loss of data or replacement costs arising from or in any way connected with this agreement.
Changes to these Terms
The Owner reserves the right to make changes to the Terms at any time, giving notice to the User by publishing them within lirecento.
The User who continues to use lirecento after the publication of the changes accepts the new Terms without reservation.
Assignment of contract
The Owner reserves the right to transfer, assign, dispose of by novation or subcontract all or any of the rights or obligations arising from the Terms, provided that the User's rights under these Terms are not affected.
You may not assign or transfer in any way your rights or obligations under the Terms without the written permission of the Owner.
Communications
All communications relating to lirecento must be sent using the contact information indicated in the Contract.
Ineffectiveness and partial nullity
If any provision of the Terms is held to be void, invalid or unenforceable, that provision will be deleted and the remaining provisions will not be affected and will remain in full force and effect.
Applicable law and competent court
These Terms and all disputes regarding the execution, interpretation and validity of this contract are subject to the law, the jurisdiction of the State and the exclusive jurisdiction of the court of the place where the Owner is based. The exclusive jurisdiction of the consumer is an exception, if the law so provides.
Online dispute resolution for consumers
The consumer resident in Europe must be aware of the fact that the European Commission has established an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve in a non-judicial manner any dispute relating to and/or arising from contracts for the sale of goods and services stipulated online. Consequently, if you are a European consumer, you can use this platform for the resolution of any dispute arising from the online contract stipulated with the Owner. The platform is available at the following link .
The Owner is available to answer any questions sent via email to the email address published in this document.
The Owner is available to answer any questions sent via email to the email address published in this document.
Conciliation procedure for resolving disputes with consumers
We do not participate in conciliation procedures for the resolution of disputes with consumers.
Definitions and legal references
Service
The service offered by lirecento as described by these Terms and within lirecento.
User
The natural or legal person who uses the Service.
Terms and Conditions (or Terms)
These general conditions of service, which constitute a legally binding agreement between the User and the Owner.
Order Processing Receipt
Indicates the email that the Owner sends upon receipt of the order.
Order Confirmation
Indicates the email that the Owner sends when the products are shipped to confirm the shipment of all or part of the purchased products.
Last updated: January 3, 2024